Graduation Gifts That Connect Us
To get the myAT&T App for your device:
• Download the myAT&T App on your smartphone or tablet.
• Get the myAT&T App from the Microsoft Store.
• Text the word myATT to 556699 from any device and we’ll send you a link so you can download the app.
• Sign in to the app with the same ID and password you use to manage your account on att.com - your AT&T user ID and password.
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1. Sign in to the myAT&T App. Learn more about how you can access your bill with the myAT&T App.
2. Under MY WIRELESS BILLS, MY TV BILL or MY INTERNET BILL, select See current and past bills.
3. Choose the bill you want to view.
1. Sign in to the myAT&T App. Note: You can save time when you sign up with hassle-free paperless billing or AutoPay.
2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS.
3. Enter the amount, date, and payment method.
4. Follow the steps for your payment method.
1. Sign in to the myAT&T App. Learn more about how you can get usage balances in the myAT&T App.
2. Under MY WIRELESS USAGE, you'll find your current usage.
3. From here, you can view your current balance info for talk, text, and data use by device.
If you have linked accounts, select MY WIRELESS USAGE and See all my usage.
1. Sign in to the myAT&T App. Learn more about how you can upgrade to new phone or tablet in minutes.
2. Go to UPGRADE-READY DEVICES.
3. Select the device you want to upgrade.
4. Select your new device and review your options.
To change your Wireless plan:
1. Sign in to the myAT&T App.
2. Under MY WIRELESS PLAN choose Manage your plan name.
3. Select Change your plan name.
4. Review the details and select Change plan.
To change your DIRECTV or U-verse plan:
1. Sign in to the myAT&T App.
2. Under MY TV PACKAGE select your plan.
3. Select View or Change your U-verse or DIRECTV Package.
4. Select Digital TV and modify your plan.
To troubleshoot your Wireless device:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select Wireless, from the top menu options.
4. Choose your area of interest and follow the steps.
To troubleshoot your TV or Internet service:
1. Sign in to the myAT&T App.
2. Select Support, from the bottom menu.
3. Select TV or Internet, from the top menu options.
4. Use our Fix it now diagnostic tool or choose from several other support options.
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If you are running into snags when signing into the myAT&T App, we've got some tips to help you out.
You can now scan your fingerprint recognition to quickly access your account information. Learn how to enable this functionality in the myAT&T App. Face ID can also give you quick access to your account information for iPhone X only. Find out how to add this feature to the myAT&T App for iPhone X.
If you forgot your AT&T password for signing in, you can easily reset it on the myAT&T App. If you have forgotten your AT&T Email password, you can also sign in to change, reset, or update your email password in the myAT&T App.
Learn about the myAT&T App and get help signing in from AT&T Support. You can also learn how to:
• Check your OS with Device Support
• Troubleshoot the myAT&T App
• Find more myAT&T App help.
Get everything you need to manage your AT&T account from the myAT&T App, right at your fingertips.
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(5)
Accepted Solution
Official Solution
This mobile phone is the old mobile phone I bought before. It has been a long time, and the account password has been forgotten. I now have a new account that is not on my device. Can it be unlocked?
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Wireless
15
5
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Official Solution
Closed
Hi, I'm currently working on formatting my content and need to insert a new line while also requesting a phone number. What's the most effective way to accomplish this? Does anyone have any suggestions or preferred methods for structuring text to include both a new line and a prompt for a phone numb
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Wireless
13
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Accepted Solution
Hello! I have a brand-new, never-activated GSM Razr V3 from 2006 that I was hoping to unlock and send to a friend in Europe who has access to 2G. I tried the self-service At&T device unlock, but it wouldn't work. I assume this is because the GoPhone prepaid account was never set up, and 6 months
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Wireless
8
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Official Solution
May I ask where the entrance to this interface is
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Wireless
10
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Accepted Solution
I have the Internet 24 plan with the 2Wire 3801HGV-B model thats probably 10+ years old and noticed that when doing the speed test, it only between 0.5-3 Mbps on download. It might be better when it's only me using the WiFi but it's still around that range so I'm not really sure what to do at this p
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Internet
16
4
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(31)
on my modem model BGW210, the green light is on for Power and Broadbandbut the Phone light is not on my model BGW210
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Internet
2
I am not able to connect my iPhone with my model
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Internet
2
My company says they have requested a Tobr and asked for my personal email address twice, I am not seeing the email at all anywhere in my inbox. not even in the junk or spam folder. What email address would I expect confirmation codes to be sent from. any advice would be helpful.
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Wireless
6
After multiple failed attempts dealing with ATT call in support, is there an email address to get someone to actual own an issue and get it resolved? I am being charged a monthly fee for a device that is no longer used and hasn't been for a year.
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Wireless
13
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I have been unable to log into the app since the last update. Really frustrating and disappointing.
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TV
5
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